Safe and Sound. How 2 audiophiles’ mental health journey birthed an idea to disrupt the audio industry

When was the last time you listened to music in your headphones? Probably this morning on the commute to work! In today’s fast-paced world, music and immersive audio experiences have become an integral part of our lives. Finding the perfect pair of earphones or headphones is a quest that many embark upon, sifting through online reviews and watching countless YouTube video reviews of earphones before deciding on one product. However, as the demand for exceptional audio quality continues to rise, so do the prices of these coveted audio devices.

It seems that in the realm of audio products, a hefty price tag has become synonymous with superior sound. But why should we have to break the bank to enjoy our favourite tunes or immerse ourselves in the magic of a cinematic experience?

Enter Zerest Audio, a local earphone company set to challenge the notion that top-notch audio has to come at an exorbitant cost. Zerest Audio aims to revolutionize the audio industry by offering great quality audio products at an affordable price, shattering the silence on overpriced devices.

Kagami Wireless Prototype

depression local company mental health

Founded by Jeremy Lim and Melissa Lim, two audiophiles whose paths intertwined during their mental health journeys, Zerest Audio is set to redefine the way we experience sound. Their journey began 5 years ago when Melissa, a scientific researcher discovered her passion for creating handmade earphones. With a background in engineering and a burning passion for audio, Melissa embarked on her entrepreneurial journey. However, unable to manage the venture alone, she eventually stopped, until fate led her to Jeremy.

We caught up with Melissa who is the CTO and Co-founder of Zerest Audio to find out more about their journey through mental wellness as well as how Zerest Audio came to be.

Q: Could you share with our readers what sort of mental health issues did you and Jeremy face?

Melissa (M): Both Jeremy and I were recovering in the psych ward for depression and anxiety. On one of the nights; I came out to the lounge area and saw Jeremy alone. His speaker was playing a song by One Ok Rock, a Japanese band that I listened to. Immediately, I said, “Hi, you like One Ok Rock too?” We immediately hit it off and we sat there and started talking about music. I mentioned that I make earphones by hand and ran a business Zerest Audio that was in limbo because it was difficult to do so alone. I promised him a pair of earphones when we were both discharged. That night,we spent so long talking that even the nurses had to chase us off to bed.

Q: How did that lead the two of you to press on with this product idea?

M: After we were discharged we met at the park, and while listening to the earphones i gave him, he suggested that we run the business together. Jeremy had experience as a salesperson for an audio distributor, where he sold high end audio speakers and earphones. He is also pursuing a degree in marketing which was perfect because I needed someone with such expertise.

On my end, I am a scientist and a programmer, so I brought more technical skills to the team. We decided to take a leap of faith and restarted Zerest Audio together. Together we came up with the Kagami True Wireless, a wireless earbud with 8 hours of playing time, a total of 40 hours with the charging case. It has a dynamic driver and a balanced armature that makes the sound crisp yet warm and welcoming at the same time. We are selling this at an affordable price of S$99. We want music to bring people rest and comfort just like how music saved our lives and brought us comfort.

Q: Has creating a company helped in your mental health journey or were there struggles?

M: Of course working together was not without struggles. Sometimes when I was not doing well, I became less participative and it created an extra load on Jeremy to do more work. It both isolated and stressed him. After several disagreements, we both learnt to tailor to the needs of the other. First and foremost, we are friends and our well being comes before work. Till today, we are constantly learning and adjusting to be more supportive of each other’s mental health.

Q: What advice do you have for people facing similar mental health problems?

M: For people struggling with mental health, we want them to know that there is hope. Although we have been mocked by people, dismissed over our mental health, we want people to know that things can get better, albeit slowly. Recovery may not be a straight line, and others may not understand our day-to-day struggles, but it does not mean our struggles are invalid. There is always hope. Please seek the help you need. There is no need to be ashamed.

Which should you get? Bluetooth earphones vs traditional wired earphones

Wireless vs Wired earphones
Bluetooth earphones vs wired earphones

Bluetooth earphones have several advantages over wired ones. Firstly, they are much more portable and convenient to use, as you don’t have to deal with tangled cords. With wireless earbuds, you can simply pop them into your ears and start listening to music without any hassle. Additionally, Bluetooth headphones offer noise cancellation technology, which helps in blocking out outside noise for a better listening experience. One disadvantage of wireless earphones is that there is a down time to it and you cannot listen to them while they are charging

Audio quality 
Bluetooth earbuds audio compression

Bluetooth headphones use a compression algorithm for wireless audio transmission. This compression can result in a loss of audio quality. While wireless headphones offer the convenience of being portable and free from wired restrictions, the sound quality may not always be as good as wired headphones. Some noise canceling headphones can help reduce outside noise interference, but the frequency response and audio quality could still be affected. 

Exercise Friendly

Bluetooth earbuds offer a liberating experience during exercise sessions, granting users unparalleled freedom of movement compared to their wired counterparts. With no tangled cords to contend with, individuals can move freely and vigorously without any hindrance, whether they’re running, cycling, or engaging in various workout routines. This freedom not only enhances comfort but also minimizes distractions, allowing exercisers to focus solely on their performance. Bluetooth technology eliminates the risk of accidentally tugging on wires, which can disrupt the flow of exercise and potentially damage the earphones. Additionally, the absence of wires eliminates the need for constant adjustment, providing a seamless and uninterrupted listening experience throughout the workout session. Overall, Bluetooth earbuds redefine convenience and functionality, making them an essential accessory for anyone seeking a hassle-free and immersive exercise experience.

How Zerest Audio Began

Zerest Audio started when I handed a pair of handmade earphones to a friend. She loved it so much, she said “Why don’t you sell earphones?”

As a hobbyist, I spent many years building earphones by hand. A particularly niche hobby I’ll admit. I also loved the idea of detachable cables – a concept mostly available for high end brands then.

I would buy numerous kinds of speakers online. Neodymium drivers, balanced armature drivers, high pass filters and so on. I would solder everything up to an MMCX connector then I would assemble the parts into an IEM shell. Plug in a pair of wires, and listen to the sound.

My venture into the earphone field carried on into designing a 3D shell. I taught myself google Sketchup and then Autocad. I thought I was doing great until I brought my design to a 3D printing shop, the person manning the counter looked at my drawing and went “The earphone walls have no thickness. I can’t print this.” I guess I should’ve consulted Youtube more? Lol

One thing led to the next, I finally found a supplier willing to produce the parts I wanted. From there, Zerest Audio as a local brand was born. The sound profile is spectacular, the clarity and warmth is perfectly paired with sound separation. Each earphone you receive is hand assembled and sound balanced. If you see small little imperfections on the shell, I hope you’ll treat them as the uniqueness of a hand assembled earphone. I can assure you, that in one pair of earphones you will hear the years of my experience.

I hope you’ll enjoy the superb quality that I’ve prepared for you! Because, I can’t wait for you to hear it.

I’ll end off, with a line from my favorite artist. “Can I touch your eardrums?”

#earphones #twsearbuds #zerestaudio #supportlocal #earbuds